At Camilo Adventures, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, our Refunds and Return Policy explains your options.
Eligibility for Returns
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Items must be returned within 7 days of delivery.
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The product must be in its original condition and packaging.
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Only items purchased directly from Camilo Adventures are eligible for returns.
How to Request a Return
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To initiate a return, please contact us at [email protected] within 7 days of receiving your order.
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Provide your order number, item name, and a brief reason for the return.
Refund Process
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Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days.
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Refunds will be issued in cash on delivery credit (since we operate COD).
Exchanges
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Exchanges are accepted only for defective or damaged items.
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Please contact us within 7 days of delivery to arrange an exchange.
Non-Returnable Items
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Items that are damaged due to misuse or improper handling after delivery cannot be returned.
Contact Us
If you have any questions regarding returns or refunds, please contact us at [email protected].